Globalisation has helped to dissolve geographical boundaries in all types of work. Across various industries, companies have started adding foreign talents to their workforce, either to find the perfect candidate in a global talent pool or to accommodate a talent shortage in their home countries.
Globally, a whopping 75% of businesses are reporting having challenges in filling in roles. The numbers also stay the same regardless of industry or the size of the company. The most common reasons reported were a lack of applicants and applicants not having the required skills.
At TechOps Services, we’ve embraced the concept of a globally distributed team and it has fundamentally reshaped how we approach Web3 support and projects. Here’s why this model is a strategic asset for us—and for our clients.
What Does a Globally Distributed Team Mean?
The members of a globally distributed team are located across different parts of the world. Despite the physical distance, they operate as a cohesive unit through the use of advanced tools designed for seamless cross-border communication and asynchronous workflows. Some of the most commonly used tools for this are JIRA, Discord, Google Meet and Notion.
Take our collaboration with Sky.money for instance - our globally distributed team is able to provide round-the-clock support, managing Sky.money’s cloud infrastructure, blockchain nodes and incident responses across multiple time zones. We've also ensured uninterrupted service delivery and cost efficiency, allowing them to save on unnecessary expenditures while maintaining their infrastructure’s stability. Through this collaboration, we’ve seen how a globally distributed team can match the always changing demands of the Web3 space.
Benefits of Working with a Global Team
Strategic Advantage Through Global Expertise and Round-the-Clock Operations
Whether it’s DevOps Engineers from Europe or Smart Contract developers from Asia, globally distributed teams likes ours can source precise expertise from a vast, global talent pool. Our global team structure ensures continuous monitoring, security and support, allowing us to address critical issues around the clock.
Chainalysis, a blockchain data management and security platform with a globally distributed team, have seen a similar application in the crypto and decentralised payments space. Their round-the-clock international team monitors blockchain networks continuously, with analysts and investigators in different time zones tracking suspicious transactions as they happen. This function has been instrumental in helping their clients prevent devastating losses from illicit activities and help recovering stolen cryptocurrency.
Operational Resilience and Cost Efficiency
A globally distributed team model enhances operational resilience by diversifying the geographic risk and ensuring continuous service delivery. A study published in the Aslib Journal of Information Management investigated how firms developed resilience through operational flexibility during the COVID-19 pandemic. The research, which analysed data from thousands of companies across 20 countries, found that companies employing flexible strategies such as diversifying workforce locations and shifting to digital sales channels showed improved performance and resilience.
Additionally, leveraging a global team can help reduce operational costs by as much as 15%-30%. These savings can then be reinvested into employee training, product innovations or enhancing company's overall competitive edge.
The Bottomline
When done right, the benefits can outweigh the potential obstacles of managing a global team. At TechOps Services, we are proud to work as a globally distributed team of DevOps Engineers. This ensures that our services are available to our clients 24/7, reducing a potential of downtime and ensuring that our clients' Web3 projects remain on track.
